Privacy Policy

1. Who We Are

This Privacy Policy applies to Jerome Insulation ("we," "us," or "our"), a locally owned insulation contractor based at 504 E Ave D, Jerome, ID 83338. Our website address is www.jeromeinsulation.com. If you have questions about this policy, you can reach us at info@jeromeinsulation.com.

2. What Information We Collect

Information you give us directly

When you contact us through our website form, by phone, or by email, you may share your name, phone number, email address, physical address, and a description of your project. We only collect what you choose to provide.

Information collected automatically

Like most websites, ours automatically collects certain technical data when you visit, including your IP address, browser type, operating system, the pages you viewed, and the time and date of your visit. This data is collected through standard server logs and analytics tools.

Cookies

Our website may use cookies - small text files stored on your device - to help the site function properly and to understand how visitors use it. You can instruct your browser to refuse cookies, but some parts of the site may not work correctly if you do.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and estimate requests.
• Schedule and complete the services you have requested.
• Send you information related to your project, such as appointment confirmations or follow-up messages.
• Improve our website and understand how visitors use it.
• Comply with legal obligations.

We do not sell your personal information. We do not use it for unrelated marketing campaigns without your consent.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in these limited cases:

• Service providers: We use third-party tools to run our website and manage contact forms. These providers may process your data on our behalf and are required to handle it securely.
• Legal requirements: We may disclose your information if required by law, court order, or government authority.
• Business transfers: If our business is sold or merged, your information may be transferred as part of that transaction.

5. Analytics and Third-Party Tools

We may use analytics services such as Google Analytics to understand how visitors use our website. These services may collect information about your visits to this and other websites using cookies and similar technologies. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on. We also use a third-party contact form provider to handle form submissions. That provider processes your submission data according to its own privacy policy.

6. Data Retention

We keep your contact information and project-related communications for as long as necessary to fulfill the purpose for which it was collected and to comply with any legal or accounting requirements. If you ask us to delete your information and we have no ongoing legal obligation to keep it, we will do so within a reasonable time.

7. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including:

• The right to know what personal information we hold about you.
• The right to request a copy of your information.
• The right to request correction of inaccurate information.
• The right to request deletion of your information, subject to legal obligations.
• The right to opt out of any marketing communications we may send.

To exercise any of these rights, contact us at info@jeromeinsulation.com. We will respond to verified requests within a reasonable time frame.

8. Security

We take reasonable precautions to protect the information you share with us. Our website uses HTTPS encryption, and we limit access to your data to those who need it to do their jobs. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Children

Our website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, please contact us and we will delete it.

10. Links to Other Websites

Our website may contain links to external sites that are not operated by us. Once you click a link and leave our site, this privacy policy no longer applies. We encourage you to review the privacy policy of any site you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our website after changes are posted means you accept the updated policy. We encourage you to review this page periodically.

12. Contact Us About This Policy

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please reach out: